Frequently Asked Questions

Need Assistance?

If you’d prefer to chat with us directly, just click the button below to connect with us on WhatsApp. Whether you have questions, need help placing an order, or want to discuss catering options, we're here to assist you—just a click away!

Frequently Asked Questions

How to Place an Order on Whatsapp?

To place an order via WhatsApp, start by saving our business number, 082 512 6093, to your contacts. Then, open WhatsApp, search for our business contact, and tap the house icon in the top right corner of the screen. Browse our menu, add your desired items to the cart, and once you’re done, review your selections and click 'Send Order Request.'

Important: If you need your order delivered, please send us a message with your delivery address. (Additional delivery charges will apply.)

We’ll confirm your order and send you a notification with your order number, along with a payment link. Once payment is received, your order will enter our queue. When it reaches the top, we’ll process it. Orders are typically ready for pick-up or shipping within 1-2 hours

How to Place an Order Online?

Ready to place an order? Simply browse our items, add your selections to your cart, and when you're finished shopping, click on the shopping cart icon at the top of the screen to review your choices. Once you're happy with everything, proceed to checkout.

At checkout, you'll have two options: choose to have your order shipped (additional charges apply) or opt for a pick-up. If you select shipping, please enter the delivery address, and don't forget to specify your preferred delivery day and time in the notes section. Keep in mind that shipping usually occurs within 1-2 hours of placing your order.

For frequent customers, consider setting your billing address as your preferred delivery destination, and use the shipping address for occasions when you need delivery to a different location.

After placing your order, it will enter our queue. When it reaches the top, we’ll process and ship it. Orders typically take 1-2 hours to be ready for pick-up or to be shipped.

How to Book Platters?

Planning a special event and need platters? We’ve got you covered! We can accommodate same-day orders for a single platter on selected options, but if you need more than one, please give us at least 2 days' notice.

To place your order, use our online platform or WhatsApp. Be sure to include the desired delivery day and time in the notes section at checkout, or feel free to send us a WhatsApp message with those details after you have placed your order.

Once your order is placed, we’ll prioritize it to ensure it’s ready exactly when you need it. If you're picking up, your order will be ready around your selected time. If you’ve opted for delivery, we’ll ship it in advance to arrive right on time.

Note: We’ll notify you via WhatsApp when your order is ready or on its way!

Catering for your Special Event

Planning an event and want to impress your guests with delicious Indian cuisine? Our platters start from R230 and offer a delightful variety of meat and vegetarian options, perfect for any occasion—whether it’s a baby shower, anniversary, birthday, housewarming, family gathering, or team meeting.

Our Platter Options:

  • Meat Savoury Platters feature chicken and lamb mince samoosas, chicken spring rolls, and chili bites.
  • Chicken-Only Platter includes chicken samoosas, spring rolls, mini pies, kebabs, and wings—perfect for the ultimate chicken lover.
  • Vegetarian Savoury Platters offer cheese & corn, mixed vegetable, potato, and cheese samoosas, patha spring rolls, and chili bites.
  • Sandwich Platter includes creamy chicken mayonnaise, rich Japanese egg mayonnaise, and classic tomato and cheese sandwiches—ideal for a satisfying and varied option.
  • Burger and Hotdog Platter features chicken burgers and mini hotdogs, perfect for a fun and casual gathering.
Platter Sizes:
  • Large Platters: Approximately 60 pieces, feeding 10-12 people.
  • Small Platters: Approximately 30 pieces, feeding 4-5 people.
Booking and Delivery:
  • For single platter orders, we can accommodate same-day delivery or pick-up for our samoosa and spring roll platters, provided you order in the morning for an evening event. For our Chicken-Only, Sandwich, and Burger + Hotdog Platters, a 1-day notice is required.
  • For multiple platter orders, please place your order at least 2 days in advance so our team can prepare everything to perfection.
How to Order:
  • If you’re familiar with our platform, simply navigate through and place your order. If you need assistance, our team is here to help via WhatsApp or email.
  • Delivery Areas: We cater to Randburg and surrounding areas, including Northriding, Sundowner, Northwold, Boskruin, Bromhof, Strydom Park, Eagle Canyon, Jackals Creek, Randpark Ridge, Weltevreden, Wilgeheuwel, Fairland, Northcliff, Linden, Blairgowrie, Ferndale, Douglasdale, Bloubosrand, Khaya Sands, Jukskei Park, and Olivedale. If your area isn’t listed, please reach out to us to inquire about delivery options.
 

How does Pick Up Work?

After placing your order online or via WhatsApp, it enters our queue. Once your order reaches the top, we’ll prepare it for you to pick up, usually within 1-2 hours from when you placed the order.

Important: If you’d like to pick up your order at a specific time or on a different day, just let us know! You can add the details in the notes section during checkout or send us a WhatsApp message right after placing your order. We’re here to make sure everything is ready when you are!

How Long Before My Order is Ready?

After placing your order online or via WhatsApp, it enters our queue. Once your order reaches the top, we process and ship it, which typically takes 1-2 hours from the time you placed the order.

Notifications are sent when your order is ready for Pick-up or when your order is shipped.

Important: If you'd like your order delivered at a specific time or on a different day, just let us know! You can add the details in the notes section during checkout or send us a WhatsApp message right after placing your order. We're happy to accommodate your schedule!